function readOnly(count){ }
Sign Up ›
Starting November 20, the site will be set to read-only. On December 4, 2023,
forum discussions will move to the Trailblazer Community.
Learn More

Browse by Topic
ShowAll Questionssorted byDate Posted
+ Start a Discussion
TROGTROG 

Community Cloud Access to Activities but not Activities Tab (Insufficient Privileges)

I have banging my head on how to enable the 'Activities' tab for a 'Community Cloud' user, as I keep getting the 'insufficient privileges' error message.  I can't see anywhere in the profile settings where you can explicitly grant/revoke access to 'Activities'...but anything that mentions it, I grant them access to it.  As well, I changed 'Activities' so they were 'private' under security setup.

Odd thing is that when I open a contact, I have ability to create tasks.  Is this an issue of Task management vs Activity management?  Ie, the license grants access to create/manage tasks, but not Activities...thus the Activities tab is off-limits?  If so, any suggestions on creating a custom tab for just Tasks??

Thanks!  Tim
Best Answer chosen by TROG
TROGTROG
Ok.  My account rep confirmed that under the 'Employee Apps & Community' license under the 'Community Cloud' product line, you don't get access to 'Activities', but you do get access to 'Tasks' and 'Events'.  Thus...you don't have access to use the canned 'Activities' tab...thus, use the work-around of creating a custom Task web-tab.
https://success.salesforce.com/answers?id=90630000000gsmDAAQ

All Answers

TROGTROG
FYI, I found a work-around where I built a web-tab for 'tasks'...
https://success.salesforce.com/answers?id=90630000000gsmDAAQ
TROGTROG
Ok.  My account rep confirmed that under the 'Employee Apps & Community' license under the 'Community Cloud' product line, you don't get access to 'Activities', but you do get access to 'Tasks' and 'Events'.  Thus...you don't have access to use the canned 'Activities' tab...thus, use the work-around of creating a custom Task web-tab.
https://success.salesforce.com/answers?id=90630000000gsmDAAQ
This was selected as the best answer