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Eduardo Deslandes
Getting Started with Entitlements Challenge
Hi, I have done all steps in the Housekeeping topic and all steps exactly how is in the challenge, but I'm still getting the error: "Could not find an Entitlement Template named 'Trailhead Standard Web Support' with a term of 90 days and of type 'Web Support'", anyone could help me, please?
Please consider below points.
1.To complete this challenge, you must have enabled entitlement management and added the Entitlement Templates related list to your product page layout.
2.Try to copy paste the name of the template and product as given in the challenge because the trailhead is very particular about names.
Hope this helps you!
Please mark it as Best Answer if my reply was helpful. It will make it available for other as the proper solution.
Thanks and Regards
Sandhya
Hi,
for me it does not work either.
I copied the names and tried an other playground.
Please help.
entitlement management is enabled and templates is added to the new product.
Please find attached the screenshot.
thank you very much for you answer.
But it does not work. I changed language to English and added template + product again.
Same error....
I think the same thing about a traslation problem. The type of my developer entitlement field always appears in spanish.
So i created two picklist values for the field Type of Entitlement object. (Web Support and Phone Support). Edit the Entitlement template asociate the Web Support type, and it works.
Hope this helps you.,
Regards.