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Saurabh Kulkarni 37 Email security issues
Does salesforce provide something like email masquerading ? Where email will be going from xyz=example@salesforce.com ? ?
The reason for having Email masquerading is , our domain has a security rule where email coming from outside our network will not be accepted if they have our same domain as ours. Salesforce sends the most of outbound emails from user's email address configured in Salesforce. As this email is coming from salesforce (outside of network ) and has domain of our company , this will be not allowed to enter into our network and will be filtered by our servers .
Is there any way to overcome this ? Can email relays play a role here ? ?
The reason for having Email masquerading is , our domain has a security rule where email coming from outside our network will not be accepted if they have our same domain as ours. Salesforce sends the most of outbound emails from user's email address configured in Salesforce. As this email is coming from salesforce (outside of network ) and has domain of our company , this will be not allowed to enter into our network and will be filtered by our servers .
Is there any way to overcome this ? Can email relays play a role here ? ?
In my last org i had setup Domain key identifed mail (DKIM) to validate all outbound emails of Salesforce. This feature helped me run thru my security team.
More information - https://help.salesforce.com/articleView?id=emailadmin_create_dkim_key.htm&type=0
Hope this helps...