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VIJAY J 7 Whats the meaning of the following lines
Workflow Action Failed to Trigger Flow
The record couldn’t be saved because it failed to trigger a flow. A flow trigger failed to execute the flow with version ID 30128000000RUrR. Flow error messages: <b>An unhandled fault has occurred in this flow</b><br>An unhandled fault has occurred while processing the flow. Please contact your system administrator for more information. Contact your administrator for help.
Explaination : Even after i deleted the trigger, i am getting this while updating the account fields.
The record couldn’t be saved because it failed to trigger a flow. A flow trigger failed to execute the flow with version ID 30128000000RUrR. Flow error messages: <b>An unhandled fault has occurred in this flow</b><br>An unhandled fault has occurred while processing the flow. Please contact your system administrator for more information. Contact your administrator for help.
Explaination : Even after i deleted the trigger, i am getting this while updating the account fields.
Its not a trigger as Force.com guru mentioned. The ID of the process builder / Visual flow is 30128000000RUrR.
There are two ways to find out which Process Builder or Visual flow is causing the issue.
Option 1:
1. The person who created/Deployed/activated the process /flow will receive a exception email from Salesforce.
If you are not the one, please check with your team for the email to see name of the process builder/ flow.
Option 2:
2. If you have used/created Visual flows in salesforce, Navigate to Visual flows and open any version of the flow and check for the URL
where you see a below sample URL replace the ID with your error ID 30128000000RUrR and use a new tab and paste the new URL to see the process or Visual flow name(please Use correct Instance (sandbox/Production). Once found the name of the process/flow, deactivate it (if Sandbox) and update account fields to confirm error is gone.Later you can try to find out the issue with Process/flow.
If you activate the flow with your login next time on you will receive an exception mail with process/ flow name :) since lasted updated is you.
https://prasadapp-dev-ed.my.salesforce.com/designer/designer.apexp#Id=301i00000005uJn
All Answers
Its not a trigger as Force.com guru mentioned. The ID of the process builder / Visual flow is 30128000000RUrR.
There are two ways to find out which Process Builder or Visual flow is causing the issue.
Option 1:
1. The person who created/Deployed/activated the process /flow will receive a exception email from Salesforce.
If you are not the one, please check with your team for the email to see name of the process builder/ flow.
Option 2:
2. If you have used/created Visual flows in salesforce, Navigate to Visual flows and open any version of the flow and check for the URL
where you see a below sample URL replace the ID with your error ID 30128000000RUrR and use a new tab and paste the new URL to see the process or Visual flow name(please Use correct Instance (sandbox/Production). Once found the name of the process/flow, deactivate it (if Sandbox) and update account fields to confirm error is gone.Later you can try to find out the issue with Process/flow.
If you activate the flow with your login next time on you will receive an exception mail with process/ flow name :) since lasted updated is you.
https://prasadapp-dev-ed.my.salesforce.com/designer/designer.apexp#Id=301i00000005uJn