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pavan kumar 177
How To Summarize in HH:MM:SS of call duration
Hi friends i got a requirement to summarize call duration.So,I created a custom field with Call Duration(Minutes).
Now i am able to summarize but it's showing everything in minutes like for 1 hour 50 minutes.It's showing 150.Please i want like in hours and minutes format.
IF((MOD(CallDurationInSeconds/60,1)*60) > 10, VALUE(TEXT(FLOOR( CallDurationInSeconds/60)) + "." + TEXT(FLOOR(MOD( CallDurationInSeconds/60,1)*60) )), VALUE(TEXT(FLOOR( CallDurationInSeconds/60)) + ".0" + TEXT(FLOOR(MOD( CallDurationInSeconds/60,1)*60) )) )
Now i am able to summarize but it's showing everything in minutes like for 1 hour 50 minutes.It's showing 150.Please i want like in hours and minutes format.
pavan kumar 177
For 1 hour 13 minutes it' showing like 73 minutes