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sachitanand kumarsachitanand kumar 

send alert email when case owner change..

when i change  the case owner and when new case owner not do any activity on the case within 4 hour than send a alert email to the admin and new case owner
SandhyaSandhya (Salesforce Developers) 
Hi,

Please refer below link which has similar discussion and solution with a screenshot.

https://success.salesforce.com/answers?id=90630000000D75QAAS
 
Please mark it as Best Answer if my reply was helpful. It will make it available for other as the proper solution.
 
Thanks and Regards
Sandhya