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Francesco Sciuto
How to open a new sub tab in Sales Console
I have a Visualforce page correctly displayed in Sales Console as sub tab of Live Agent session and among other things I need to open a new sub tab when the user clicks a button of the VF page. So according to the documentation I created a button on my Visualforce page, I tight the Javascript funciton openNewSubTab to the onClick event and I placed the code to open an additional sub tab. The Javascript looks like this:
This code does not work. In the console I just see the output 'Inside the main function' but not the text placed inside the callback function of sforce.console.getEnclosingPrimaryTabId(). I also tried to declare the callback separately as indicated in the documentation (see below) but I cannot make it work. Am I missing something?
<apex:includeScript value="/support/console/22.0/integration.js"/> <script type="text/javascript"> function openNewSubTab(){ console.log('Inside the main function'); sforce.console.getEnclosingPrimaryTabId(function(result) { console.log('Inside the new tab function'); var primaryTabId = result.id; sforce.console.openSubtab(primaryTabId , 'http://www.salesforce.com', false, 'salesforce', null, null, null); }); </script>
This code does not work. In the console I just see the output 'Inside the main function' but not the text placed inside the callback function of sforce.console.getEnclosingPrimaryTabId(). I also tried to declare the callback separately as indicated in the documentation (see below) but I cannot make it work. Am I missing something?
<apex:includeScript value="/support/console/22.0/integration.js"/> <script type="text/javascript"> var openSubTab = function(result){ console.log('Inside the new tab function'); var primaryTabId = result.id; sforce.console.openSubtab(primaryTabId , 'http://www.salesforce.com', false, 'salesforce', null, null, null); } function openNewSubTab(){ console.log('Inside the main function'); sforce.console.getEnclosingPrimaryTabId(openSubTab); </script>
<apex:includeScript value="/support/console/38.0/integration.js"/>