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Pushpa L Cloud Swarm 3
hi, need urgent assistance. we have package installed 'Cloud Swarm 3", SwarmHelper ‘class is running under existing users due to which we are facing Collision detection.
so when ever any user is trying to edit a case record it is showing the following error "The record you were editing was modified by 'some user name' during your edit session", and the user name showing at the error message is not modifying anything but the 'Swarm helper'
class is running under 'some user' this user name is showing at error message. can you please suggest how can we change the user who is running this class in the 'Cloud Swarm 3' package, and how to stop this error message showing.
so when ever any user is trying to edit a case record it is showing the following error "The record you were editing was modified by 'some user name' during your edit session", and the user name showing at the error message is not modifying anything but the 'Swarm helper'
class is running under 'some user' this user name is showing at error message. can you please suggest how can we change the user who is running this class in the 'Cloud Swarm 3' package, and how to stop this error message showing.