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Katie Burns Community Rollout Strategy > Create Sharing Rules > Role Setup
I'm attempting to "Create a customer community user from Edna Frank's contact record."
I stuck at "An account owner must be associated with a role to enable portal users or transfer portal users to his or her account. "
What step I'm I missing?
I stuck at "An account owner must be associated with a role to enable portal users or transfer portal users to his or her account. "
What step I'm I missing?
Role is a standard field on the user object. Go to the owner of the account you're using (probably your admin user) and give that user a role. You can do this on the user setup page.
https://developer.salesforce.com/forums/?id=9060G000000Xa45QAC
Hope this helps you!
If this helps you please mark it as solved.
Thanks and Regards
Sandhya
I am not sure if you are still looking for an answer but the account owner of Contact "Edna Frank" doesn't have a role associated. In most cases, it will be you who will be the owner and your user record might be assicated with role.
Best,