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Angelo Rendon Best Web Analytics Tool for Salesforce?
Good people of the Salesforce community,
Recently, the business has been interested in web analysis within our lightning application to track how often certain type of users are clicking certain links within the app. Ex: How often are they scheduling a task... how often are they looking at their dashboards and reports and which ones specifically... In general, we want to know clicking patterns and frequencies along with tracking how long it takes to do these things. Does Salesforce itself have something that could do this for us, or would we have to go out and find a third party tool and integrate? If so, do you guys have any experience with this and have any recommendations?
Thanks!
Recently, the business has been interested in web analysis within our lightning application to track how often certain type of users are clicking certain links within the app. Ex: How often are they scheduling a task... how often are they looking at their dashboards and reports and which ones specifically... In general, we want to know clicking patterns and frequencies along with tracking how long it takes to do these things. Does Salesforce itself have something that could do this for us, or would we have to go out and find a third party tool and integrate? If so, do you guys have any experience with this and have any recommendations?
Thanks!
I suggest you take a look on the App Exchange. There are ISV's who've already created solutions of the type you're asking about that include Google Analytics and more, but I can't recommend anything in particular.
Please let us know if this help's.
Regards,
Nagendra.