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cjen Case Description field add default text if a certain record type
Hi, can anyone help me with creating a trigger to add default text in the Description field if a particular record type has been chosen? I reasearched and it indicates should be a before insert trigger. So the idea is, click New Case, select XXX Record Type, click continue, case edit page opens with "QQQ" defaulted text in the Description field. Can anyone advise, please? Thanks!