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praveen yadavalli 27 Queue topic on leads
I need to remove the Rules from lead assignment queue and associated its rule. Leads in this existing queue (whichwe are removing)should be moved to the another queue. please let me know the process Thanks in advance
riyaviClick on "Leads" tab. Scroll down to find "Transfer Leads" option under Tools section. Select 'Queue' in "Transfer From" drop down and mention the existing queue name and transfer the Leads to new queue. Once the transfer is done, make changes to the assignment rule as needed.