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Dnyaneshwar lead sharing rule not working
Hello All,
Here is my scenario: I have a queue (West-1-MGB) with 2 members in it. both of these users have same role (Regional Manager West 1 - MGB) .
I have a sharing rule in place which shares a record owned by member of (West-1-MGB) queue with users of role Regional Manager West 1 - MGB.
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But still one member of this queue can not see record owned by other memeber of this queue. Also i have recalculated the sharing rules...still doesn't work. Any suggestions why it's not working.?
Here is my scenario: I have a queue (West-1-MGB) with 2 members in it. both of these users have same role (Regional Manager West 1 - MGB) .
I have a sharing rule in place which shares a record owned by member of (West-1-MGB) queue with users of role Regional Manager West 1 - MGB.
----------
But still one member of this queue can not see record owned by other memeber of this queue. Also i have recalculated the sharing rules...still doesn't work. Any suggestions why it's not working.?