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AbAb 

Creation of customer portals in salesforce

Hello,

What is use of customer portals ?
How to create them ?
How can specific profile be given access to protals ?
how are specific record types and objects be given access to portal users ?

 
Best Answer chosen by Ab
Joseph BauerJoseph Bauer
Portals were before Communities were released. Use a community instead for granting access to records to external users and allow self service support to customers. This document has all the answers:

http://resources.docs.salesforce.com/sfdc/pdf/salesforce_communities_implementation.pdf