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moin shaik 8moin shaik 8 

Hi i need best practise for service cloud casemangement one crm

Best Answer chosen by moin shaik 8
NagendraNagendra (Salesforce Developers) 
Hi Moin,

Please mark this as solved if the information helps so that other can get benefit of it.

Regards,
Nagendra.

All Answers

NagendraNagendra (Salesforce Developers) 
Hi Moin,

Please check with below links for best practices on case management. Please mark this as solved if it's resolved so that it gets removed from the unanswered queue which results in helping others who are really in need of it.

Best Regards,
Nagendra.
 
moin shaik 8moin shaik 8
ya thank you nagendra.
NagendraNagendra (Salesforce Developers) 
Hi Moin,

Please mark this as solved if the information helps so that other can get benefit of it.

Regards,
Nagendra.
This was selected as the best answer