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Manish.Singh
Calulate Case Age
Hello guys,
Can anyone help me to calculate case age in hours using following business days in apex?
one condition should be concern when calulating, when case is open calculation must go on but when case is closed it should stop calulating age.
Can anyone help me to calculate case age in hours using following business days in apex?
one condition should be concern when calulating, when case is open calculation must go on but when case is closed it should stop calulating age.
Check below reference that can help you to build formula for case age.
https://help.salesforce.com/s/articleView?id=000341512&type=1
https://help.salesforce.com/s/articleView?id=000329632&type=1
https://salesforcescool.blogspot.com/2021/05/calculate-case-or-task-age-using-formula.html
Hope above information was helpful.
Please mark as Best Answer so that it can help others in the future.
Thanks,
Thank you