Apex Code Development You need to sign in to do that
Don't have an account?
BobP Flow error The flow tried to update these records: null
I have a flow that is working. It updates service appointments when a community user click a flow button and changes the dates on a flow screen and then clicks save.
It will generate a error often of "The flow tried to update these records: null. This error occurred: UNABLE_TO_LOCK_ROW: unable to obtain exclusive access to this record. "
I think my flow is created correctly, but i am wondering if there is something i can update to stop these errors.
Looking at this part of the error message "The flow tried to update these records: null."
Why is it starting with a null while getting a record ID?
Then it errors out on the service appointment update.
I beleieve the biggest issue with the update is the status field.
Is there a better way to set that value? I'm just not sure why I am getting so many errors off of a simple flow.
should i set specific fields in the get element for service appointments?
It will generate a error often of "The flow tried to update these records: null. This error occurred: UNABLE_TO_LOCK_ROW: unable to obtain exclusive access to this record. "
I think my flow is created correctly, but i am wondering if there is something i can update to stop these errors.
Looking at this part of the error message "The flow tried to update these records: null."
Why is it starting with a null while getting a record ID?
Then it errors out on the service appointment update.
I beleieve the biggest issue with the update is the status field.
Is there a better way to set that value? I'm just not sure why I am getting so many errors off of a simple flow.
should i set specific fields in the get element for service appointments?
Please refer the below article with detail explaination about UNABLE_TO_LOCK_ROW: unable to obtain exclusive access to this record. "
https://help.salesforce.com/s/articleView?id=000338933&type=1
If this hepls, please mark is as best answer for future reference.
Thanks!!