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Murali Krishna 381
Reports and Dashboards concept
Report that can track the total number of opened and closed cases Create a report to track total number of opened and closed cases. Ensure elapsed time on cases is displayed in the report in days User should be able to see the report based on grouped by status Create dashboard to share a visualization of its data with others Make sure the dasboard is added to the Home Page Also the dashboard chart should be a funnel one
this is the criteria in this criteria i stucked with elapsed time thing
how to create a report like row formula or column formula for elapsed time
this is the criteria in this criteria i stucked with elapsed time thing
how to create a report like row formula or column formula for elapsed time
Create a text-based formula field like It will display the value like this:
19 days 13 hours 7 minutes 53 seconds
You can drag and add this field to your report.
Reference: https://salesforce.stackexchange.com/questions/177219/formula-fields-date-and-date-time-case-elapsed-duration
Hope this helps you. Please mark this answer as best so that others facing the same issue will find this information useful. Thank you