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we I try to navigate one page to another page my chat history is vanishing
Hi All,
I'm using the Embedded Service for Live chat. we have used the Theam Layout in Community Builder. and we have placed our Embedded Service component in that Theam Layout. when I started chanting on one page and navigating to another page my chat history is vanishing. I have to reload the page to get the chat history back.
Does anyone know the solution to get the chay history. when I trying to navigate to another page.
I'm using the Embedded Service for Live chat. we have used the Theam Layout in Community Builder. and we have placed our Embedded Service component in that Theam Layout. when I started chanting on one page and navigating to another page my chat history is vanishing. I have to reload the page to get the chat history back.
Does anyone know the solution to get the chay history. when I trying to navigate to another page.
Is this happening across all the browsers and all the users? Does it show any error in the browser console during navigation?
Related: https://help.salesforce.com/s/articleView?id=000325471&type=1