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Mike C Why can't some users receive emails from Sandbox?
I cannot figure out why my gmail and hotmail test users are not receiving emails from my sandbox. I can receive emails to my system administrator account. I checked the spam filters on the gmail account and even added @salesforce.mil to the safe senders list.
Are there settings that will block and email from arriving to gmail? I checked the email log and it does show an email was sent, but it has not been received.
On a side note- my gmail account can receive salesforce emails from other salesforce sites.
Any ideas?
Are there settings that will block and email from arriving to gmail? I checked the email log and it does show an email was sent, but it has not been received.
On a side note- my gmail account can receive salesforce emails from other salesforce sites.
Any ideas?
Hi Mike C,
Email in Sandbox appended with '.invalid'
You can learn from this link:
Link (https://help.salesforce.com/s/articleView?id=000333417&type=1)
If you find your Solution then mark this as the best answer.
Thank you!
Regards,
Suraj Tripathi
have you verified the email when the new account is created?
more info. on this here https://www.codekiat.com/2021/07/emails-are-not-sending-from-logged-in-user-salesforce.html
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Naveen K N
- .invalid was not the reason
-I thought I verified the email when I created the account months ago (and have been using it). I went back and found the verification email, his verify and logged in again. Still not getting emails from sandbox on this account though.
-I can get emails to my .mil email account account
-I was given this sandbox, which was a clone from the military (.mil). I am wondering if there is some setting that blocks gmail or other non .mil accounts.