Apex Code Development You need to sign in to do that
Don't have an account?
Vincent Bartoloma 15 What is the best approach for EmailAlert and Enhanced Email ?
I intend to use an EmailAlert to send emails. But I also want those emails to show up as an Activity history entry as an EmailMessage record. So, what is the best practice for this ? I don't believe I can use EmailMessage in an EmailAlert. So I do I need to not use an EmailAlert and just create a new EmailMessage record ? If so, how do I use an email template in an EmailMessage ?
....or should I just continue using an EmailAlert and use another method to see an Email entry in the Activity History ?
Thank you.