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Managed Package Liability and Licensing
Hello Team,
I developed a custom component using APEX to capture some numbers during processing of an operation.
For this to be secure we are looking to release it as a managed package and we are looking to know:
1. Is there a general liability / obligation we have on listing the package on App Exchanges? If we release / list a package as an App Exchange package, is there a liability / obligation from us to provide a support for it (as it may not work for all customer and someone who installs may ask for a fix or new feature). Also does this liability / obligation level changes if this is a free package or paid package.
2. From the documentation, it seems we can control on who can install / use the package either by user / org. I just want to confirm if we can do it on appexchange by creating a sample package on how it all works or we need to follow full procedure to know how it all will work practically?
We are looking to move from unmanaged packaged to managed package and need help to make the right decision
I developed a custom component using APEX to capture some numbers during processing of an operation.
For this to be secure we are looking to release it as a managed package and we are looking to know:
1. Is there a general liability / obligation we have on listing the package on App Exchanges? If we release / list a package as an App Exchange package, is there a liability / obligation from us to provide a support for it (as it may not work for all customer and someone who installs may ask for a fix or new feature). Also does this liability / obligation level changes if this is a free package or paid package.
2. From the documentation, it seems we can control on who can install / use the package either by user / org. I just want to confirm if we can do it on appexchange by creating a sample package on how it all works or we need to follow full procedure to know how it all will work practically?
We are looking to move from unmanaged packaged to managed package and need help to make the right decision