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Siddhartha Tomar 12Siddhartha Tomar 12 

Multiple persona with different functionality

Hi All,

I have requirement where i have multiple persona ( 4 different persona) with different functionality and we have to create a community for them. What will be the best apporach for this i.e should we create a 4 different community if yes then why ? 
Or should we create a single community with different functionality if yes then why ?

Please suggest...

Thanks
Sid 
Danish HodaDanish Hoda

Hi Siddhartha, 

Salesforce provides a cloud computing SAAS platform which is scalable per our business requirements, so it's always advisable to create anything which can be accessed across a multiple usages.
That's why I'll suggest you to create a single Community and have Audiences setup to show different pages/Navigation menus to different personas for your business.
Siddhartha Tomar 12Siddhartha Tomar 12
@Danish Thanks for your reply.
All persona having different functionality for example HR, Operation , Admin , Finance  and they have approx 2000 user in each persona. So still i have go for only one community ?

If yes can you please guide me how i can handle this if you can provide any link or document for audience that would be great help.

Thanks
Sid
Danish HodaDanish Hoda

Yes, I'll still suggest for building one community.

you can refer - https://help.salesforce.com/articleView?id=sf.community_builder_page_visibilty_overview.htm&type=5
and learn on https://trailhead.salesforce.com/en/content/learn/projects/communities_personalize_audiences