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Anukarthi BAnukarthi B 

Trailhead Challenge error unable to complete module

Need help on below error 'Step not yet complete in My Trailhead Playground 5'.

Error: There was an unexpected error while verifying this challenge. Usually this is due to some pre-existing configuration or code in the challenge Org. We recommend using a new Developer Edition (DE) to check this challenge. If you're using a new DE and seeing this error, please post to the developer forums and reference error id: XSFGNAGU

 
Best Answer chosen by Anukarthi B
VinayVinay (Salesforce Developers) 
Hi,

Try in new playground org if you still see issues kindly reach out to trailhead support team.

https://trailhead.salesforce.com/help

Kindly let me know if it helps you and close your query by marking it as solved so that it can help others in the future.

Thanks,

All Answers

VinayVinay (Salesforce Developers) 
Hi,

Try in new playground org if you still see issues kindly reach out to trailhead support team.

https://trailhead.salesforce.com/help

Kindly let me know if it helps you and close your query by marking it as solved so that it can help others in the future.

Thanks,
This was selected as the best answer
Malika Pathak 9Malika Pathak 9
Hi Anukarthi,
Check there will be a step missing or something went wrong as well as Name/API Name will not be according to challenge.
Basically, Salesforce will show a weird error if there is something wrong. 
This is not great news I did not create many org for due to this Error.

I saw dozens of posts in the success community. Which in a way understandable given the number of users encountering the error. What is less understandable is that the bug isn’t getting fixed. I sincerely hope that this can help the issue.

The below steps is based on my specific example and I can’t guarantee it will work in your specific case. But several comments from other users prove that the solution works, as they have managed to successfully pass by this error following the steps below.

1- Delete the existing Challenge file
2- Delete it from the bin as well
3- Wait for 5-10 minutes
4- Try to Check Challenge again
5- The original error should disappear and be replaced by a challenge related message like ‘Couldn’t find ...that Challenge file Something like that...’ (“3. Create Again”)
6- Now try to create the deleted Challenge file. Make sure you don’t make any mistake in the name, as for some people error appears when they rename.

The same problem facing by many people and you can find a solution from here:-
https://developer.salesforce.com/forums/?id=906F0000000AzQdIAK

I hope you find the above solution helpful. If it does, please mark it as Best Answer to help others too.
Anukarthi BAnukarthi B
Thank you guys, it worked in new org!