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Flavio Cipriano
score intelligence object is missing
Hi during the "Assign Top Leads to Your Sales Rep
Use Process Builder" the Score intelligence object is not available in the drop down menu.
Also, when trying to verify the step anyway it gives me the following error:
There was an unexpected error while verifying this challenge. Usually this is due to some pre-existing configuration or code in the challenge Org. We recommend using a new Developer Edition (DE) to check this challenge. If you're using a new DE and seeing this error, please post to the developer forums and reference error id: EDPBJMDF
Use Process Builder" the Score intelligence object is not available in the drop down menu.
Also, when trying to verify the step anyway it gives me the following error:
There was an unexpected error while verifying this challenge. Usually this is due to some pre-existing configuration or code in the challenge Org. We recommend using a new Developer Edition (DE) to check this challenge. If you're using a new DE and seeing this error, please post to the developer forums and reference error id: EDPBJMDF
The error is similar to GACK ID in salesforce. Most of the time, these go away when you try the challenge in a new playground or keep trying multiple times.
If the error still persists, please use the below link to reach out to the Trailhead Support team so that one of the Engineers will get in touch with you and assist further.
Support Link: https://trailhead.salesforce.com/en/help?support=home
Please mark this answer as best if it helps so that others facing same issue will find it useful. Thanks
It could be helpfull to add a disclaimer to the challenge like:
"If you can't see the score intelligence object in the process builder it could mean that the Einstein set-up has not be completed yet, please try again later and, if after 24 Hour the issue still persists contact support"