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Bhushan burujwaleBhushan burujwale 

INACTIVE_OWNER_OR_USER

Hi i am hitting create user soap request from soap ui

with <urn1:IsActive xmlns="">false</urn1:IsActive>
as i want to create a inActive user.However i'm getting error :

<errors>
<message>owner or user is inactive. Org Id:00Di0000000bTeC</message>
<statusCode>INACTIVE_OWNER_OR_USER</statusCode>
</errors>

But on other Salesforce tenent using soap ui i'm able to create inActive account. 

Can you please help anyone what settings changes needs to create inActive Account ?

ShirishaShirisha (Salesforce Developers) 
Hi Bhushan,

Greetings!

Seems like we have an existing idea created for this limitation which is as below:

https://trailblazer.salesforce.com/ideaView?id=087300000007lRv

Creating an Inactive Account is possible but we can't create the inactive user in any org as mentioned in the above idea.

Please mark it as best answer if it helps you to fix the issue.

Thank you!

Regards,
Shirisha Pathuri
Bhushan burujwaleBhushan burujwale

Hi Shirisha,

Thanks for reply.

can you explain more about that idea?