Apex Code Development You need to sign in to do that
Don't have an account?
Jonathan Wolff 7 Problem with Campaign member statuses as administrator. Field goes grey & doesn't work
Hello, how you see below, I as an administrator cant change the status of campaigns. Could you tell me what the error could be? I dont have any validation rules that could block it. For my Lightning Users the problem does not occure. Can you tell me how to solve it?
Can you try steps mentioned below?
https://help.salesforce.com/articleView?id=000321540&type=1&mode=1
https://trailblazers.salesforce.com/answers?id=9063A000000psY5QAI
Thanks,
The screen shot is not very clear, however it looks like a section under 'Campaign Member' detail page and you are trying to change the 'Status' field to something else.
One reason that could make this grey out is due to 'Campaign Member Statuses' related list in 'Campaign' only have 1 Member status available. Try to add another new 'Campaign Member Statuses'.