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M UmerM Umer 

Migrating Skilled Based Routing Rules

For skiiled based routing what are the options we have for the migration of the related artifects. This is my thinking:
  • We can deploy profile & permissions changes via change sets
  • Move skills & routing rules via Data Loader as its a setup data and cannot be moved with Change Sets
  • After deployment use Mass Transfer to update the cases to assign to the right skilled agents
Please correct/advise.
ANUTEJANUTEJ (Salesforce Developers) 
Hi Umer,

>> https://www.omnicloud.be/en/configuring-skills-based-routing-sf/

The above link has a step by step procedure of how to implement can you try checking it once?

Let me know if it helps you and close your query by marking it as solved so that it can help others in the future.  

Thanks.
M UmerM Umer
Please read the question again. I did not ask for the implementation guide rather deployment strategy.