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Hm_invi portal roles are not getting deleted from data loader, workbench?
Hi,
Thanks in advance for your response.
I have these Portal roles that are not getting displayed in roles hierarchy tree but are there which i'm only able to view while i click on delete of that role. but i dont see edit, delete buttons in these portal roles.
i was able to query those from the workbench, dataloader.io, data loader.
SELECT Id, Name, ParentRoleId, PortalRole, PortalType FROM UserRole WHERE ParentRoleId='00Ew0000x01xNxIxxx'
When iam deleting these queried portal roles it displays deletion is success.
But they are still there in the sandbox.
No matter how many times i query and delete it still shows success but i cant delete.
I dont know what iam missing here.
Thanks in advance for your response.
I have these Portal roles that are not getting displayed in roles hierarchy tree but are there which i'm only able to view while i click on delete of that role. but i dont see edit, delete buttons in these portal roles.
i was able to query those from the workbench, dataloader.io, data loader.
SELECT Id, Name, ParentRoleId, PortalRole, PortalType FROM UserRole WHERE ParentRoleId='00Ew0000x01xNxIxxx'
When iam deleting these queried portal roles it displays deletion is success.
But they are still there in the sandbox.
No matter how many times i query and delete it still shows success but i cant delete.
I dont know what iam missing here.
https://help.salesforce.com/articleView?id=000329625&type=1&mode=1
Mass delete 'Portal' roles with Data Loader
https://help.salesforce.com/articleView?id=000313697&type=1&mode=1
You cannot delete Orphaned Customer Portal Roles.
https://trailblazer.salesforce.com/ideaView?id=08730000000gAhDAAU
Please mark as Best Answer if above information was helpful so that it can help others in the future.
Thanks,
Roles can be deleted from any point in the hierarchy as long as a user is not assigned. If a user is assigned then, we need to move the users to a different role and then delete the role.
https://help.salesforce.com/articleView?id=000329625&type=1&mode=1
Hope above information helps, Please mark as Best Answer so that it can help others in the future.
Thanks!
https://help.salesforce.com/articleView?id=000313697&type=1&mode=1.
status from data loader shows successfully deleted. but i dont see that portal role gone in the sandbox. there are also no users assigned to that portal role.
no matter how many times i delete the same portal role from data loader, it shows delete success but it still exists.