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Lisa Peterson 10Lisa Peterson 10 

Service Cloud Specialist section 7, create a report and dashboard. Unexpected error CRBEDAAT. I tried two new dev orgs, but it says there might bea pre-existing configuration or code in the challenge Org

VinayVinay (Salesforce Developers) 
Hi Lisa,

You can reach out to Trailhead team who can help you with these issues using the below link.

Support:https://trailhead.salesforce.com/help

Hope this helps..

Thanks,
Lisa Peterson 10Lisa Peterson 10
Hello, I went to the trailhead help link you have provided and none of the scenarios fit my issue. I’m not sure why the instructions on the challenge say to reach out to a developer forum? Possibly I wasn’t clear enough in my original explanation? [cid:image001.png@01D745A2.3D4E2930]
VinayVinay (Salesforce Developers) 
Please note these challenges are intended to be independent demonstrations of your abilities.  Reach out if trailhead does not appear to be functioning correctly.  You can see Submit a new case button on trailhead support link (https://trailhead.salesforce.com/help)

Thanks,