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Adhvika Bala
Data category import for knowledge Article
I'm importing Data category(using Data Category Selection object in data loader) for Knowledge Article.(Mapping Knowledge Article ID as parent ID).
Its imported successfully (success file says Item created ) however I don't see the category added in the related list of Knowledge Article.
This is working fine in sandbox and only have this issue in production.
Please advise.
Its imported successfully (success file says Item created ) however I don't see the category added in the related list of Knowledge Article.
This is working fine in sandbox and only have this issue in production.
Please advise.
Strange check if this is permission issue on user profile level. Can you compare both sandbox and production dataloader user profile.
https://help.salesforce.com/articleView?id=000314981&type=1&mode=1
Thanks,
Are you sure you properly mapped on production. please check once after that we will trace the main issue
if you need any assistanse, Please let me know!!
Kindly mark my solution as the best answer if it helps you.
Thanks
Mukesh