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Jon-Michael Murphey 2Jon-Michael Murphey 2 

email to case creates cases from company announcements

We have email-to-case setup in our org, when our corp sends out an annoucement it creates a case sometimes multiple cases in Salesforce. How can we keep this from happening?
VinayVinay (Salesforce Developers) 
Check if there is any email to case configuration existing and try to remove them.

https://help.salesforce.com/articleView?id=sf.setting_up_email-to-case.htm&type=5
https://shreysharma.com/email-to-case/

Thanks,