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Michael Thackray 14Michael Thackray 14 

How to set up SSO via Okta to a Salesforce Sandbox Org?

We getting stuck:


Saml Validator shows us the following error:

 "Subject: Unable to map the subject to a Salesforce user"

We tried using the standard usernames our userbase has in production and also the updated usernames as lsited in the sandbox (where the '.sandboxname' is added as a suffix, and still get the above error.

As I understand it, if it works there should be the subject: username@domain.com Assertionid: randomlongstringofstuff.

Seems like we can't get the assertion to map correctly?

any help super appreciated.

AbhinavAbhinav (Salesforce Developers) 
Hi Michael,

Are you following  this doc?


Michael Thackray 14Michael Thackray 14

Hey Abhinav,

Went through that documentation with our IT team for the set up and have done everything correctly but still getting the above error.

John James 83John James 83
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If you are looking to set the SSO with sandbox org I suggest you to click on this page (https://www.newhorizon.org/credit-info/suffering-from-a-lack-of-credit-history) where you will get the best solutions about it.
Millie AllenMillie Allen
Establish the username and password within the application. Return to Okta and access or create the app integration in the OIN. Choose the Sign On tab or step for the app integration. Choose Users share a single username and password set by the administrator, and then click Next.
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