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trailhead solutions 10
Einstein Chat bot reports
Hi Everyone
If anyone worked on reports related to Einstein Chat Bots, Please refer how to do. My requirement is to get the Chat Ids with respective Agent Available or not and with Percentages.
I installed a package related to Chatbots, but chat Transcript Id with Agent not getting.
Please help how to build.
If anyone worked on reports related to Einstein Chat Bots, Please refer how to do. My requirement is to get the Chat Ids with respective Agent Available or not and with Percentages.
I installed a package related to Chatbots, but chat Transcript Id with Agent not getting.
Please help how to build.
Are you not seeing these fields when you create a custom report type? Thanks