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Einstein Chat bot reports

Hi Everyone

If anyone worked on reports related to Einstein Chat Bots, Please refer how to do. My requirement is to get the Chat Ids with respective Agent Available or not and with Percentages.

I installed a package related to Chatbots, but chat Transcript Id with Agent not getting.

Please help how to build.
SwethaSwetha (Salesforce Developers) 
HI,
Are you not seeing these fields when you create a custom report type? Thanks