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Aanchal Adhikari
Identify if the custom object record was created manually or from automation
Someone before me had written a process that is fired when a custom object is created/edited and that process would create cases. The custom object record gets created when an email is received in their group mail. But the issue is I can't find any process, workflow rule, flow or custom apex classes or triggers that creates the custom object. There are apex classes/triggers from managed packages but the contents are hidden. How do I detect if some automation process created those records? The reason I'm trying to find what's creating the records is because sometimes the custom object records corresponding cases dont get created.
this url will help you:--
https://help.salesforce.com/articleView?id=000273549&language=en_US&type=1
Regards
Mukesh