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Thiago Barbosa 1Thiago Barbosa 1 

I need to create Trigger when a milestone completed(SLA Expired) update Status Case for "Expired". How I could to start Trigger?

Deepali KulshresthaDeepali Kulshrestha
Hi Thiago,
Start writing a trigger on developer console by new->trigger->Enter the object name associated with SLA expired. Next, call the class and method and pass trigger.new. Next, in class get the object's particular fields that are needed to be checked and updated to this accordingly.

Hope this helps.

Thanks and Regards,
Deepali Kulshrestha