+ Start a Discussion
StaciStaci 

can you reply to an email from a case and have it save into case as a case comment

Wondering if I get an email with the most recent case comment and I reply back, is there a way to have it save as a case comment in the case it came from?  We do not use email-to-case as we don't want cases created from emails.  Just want the emails someone replies to to save as a case comment on the case they came from. 
Rajesh3699Rajesh3699
Hi ,

You can do this through email services, which requires quite lot of coding.

Thank You,
Rajesh Adiga P.