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Rich Text Area in Visualforce not visible externally.
Hello,
I seem to have a problem I simply cannot solve, after having tried everything. I have created a web-to-lead form usinf Visualforce Pages. When I preview my Visualforce Page I can see Rich Text Areas perfectly. When I incorporate the Visualforce Page into a Sites.com page and open the page, I cannot see Rich Text Areas anymore. Instead there is some blank space displayed and the user cannot input any text. Why is this happening? Internally it seems to be working fine.
I have set the rights to read and create Leads, so I don't know which rights might be missing.
I kindly ask for the community help.
Cheers
I seem to have a problem I simply cannot solve, after having tried everything. I have created a web-to-lead form usinf Visualforce Pages. When I preview my Visualforce Page I can see Rich Text Areas perfectly. When I incorporate the Visualforce Page into a Sites.com page and open the page, I cannot see Rich Text Areas anymore. Instead there is some blank space displayed and the user cannot input any text. Why is this happening? Internally it seems to be working fine.
I have set the rights to read and create Leads, so I don't know which rights might be missing.
I kindly ask for the community help.
Cheers
Greetings to you!
As per Salesforce doc:
Salesforce doesn’t support rich text area (RTA) fields on Web-to-Lead (web to case as well) forms. There's an idea which is active on the success community for which you can upvote so that it gets available in the future.
https://success.salesforce.com/ideaView?id=08730000000iMHTAA2
I hope it helps you.
Kindly let me know if it helps you and close your query by marking it as solved so that it can help others in the future. It will help to keep this community clean.
Thanks and Regards,
Khan Anas
thank you for your answer. I do not really see how they are not supported, since I can generate those fields even with using the built in Web-2-Lead functionality.
The problem is, I am creating the form with visualforce and displaying it over a Sites.com page. When I preview my visualforce page everything is displayed correctly, when I see the Sites.com page I cannot see the RTAs
Cheers.