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Sahaya Steffi J
Quick Text - Lightning
Whether Permission sets can be created for Quick Text & access can be given to certain users ? Whether Private quick text can be created?
function readOnly(count){ }
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Greetings to you!
After enabling quick text, you can give users access to quick text by updating their permissions. Use a permission set or update profiles to give your users Read permission on the quick text object. Optionally, you can also give users Create, Edit, and Delete access to let them create and manage their own quick text messages.
Please refer to the below links which might help you further with the above requirement.
https://help.salesforce.com/articleView?id=quick_text_access.htm&type=5
https://blogs.perficient.com/2019/01/04/learning-salesforce-quick-text/
https://help.salesforce.com/articleView?id=quick_text_enable.htm&type=5
I hope it helps you.
Kindly let me know if it helps you and close your query by marking it as solved so that it can help others in the future. It will help to keep this community clean.
Thanks and Regards,
Khan Anas