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Sebastian PageSebastian Page 

how to create Email-to-case with attachment

Hello All,

I have created web serivce for Email-to-case and enable "Save Email-to-Case attachments as Salesforce Files" but Ticket not created with attachment . 
Raj VakatiRaj Vakati
In Lightning Experience, to add the Attachments related list, an admin must enable the Show Email Attachments in Case Attachments Related List preference in the Support Settings page 


https://help.salesforce.com/articleView?id=000003661&type=1
Sebastian PageSebastian Page
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ChrisludoviceChrisludovice
https://help.salesforce.com/articleView?id=customizesupport_email_to_case_settings.htm&type=5

Isn't automatic by default?