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Rick OrtegaRick Ortega 

Trailmix Assignment unsuccessful - Trail Tracker App

I am a system administrator for my org and I am using the Trail Tracker to assign custom trailmixes to our employees. I was using the trailmix assignment functionality without issues but something changed and now it works only sporadically. 

I thought this was a permission issue, and that someone in my org edited the permissions, but I followed the guide here and there doesn't seem to be permission issues. https://quip.com/AVc8Aouc4Lzx 

When I make an assignment, the app says that the assignment is in progress, check the debug logs for success, but when I check the debug logs, it doesn't show any signs of trouble working with the Trailhead API. 

Has anyone came across this or a similar problem in the past? Also, if I uninstall and reinstall the Trail Tracker App, will I be able to retain my current Trailmix and user badge assignments? 

Thanks
Mario EMario E
Rick,
 
Were you able to uninstall Trail Tracker? I am unable to...Screenshot of Uninstall Errors (https://d.pr/i/trAqGh)