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SFDC@Error update related task owner when parent owner change
Hi All
How can i change task owner when i am chnaging parent ownership.
I have a object let say Case and its having 3 task which is assigned to case onwers manager.When i will chnage case onwer how can i update thta assined task to current case owners manger.
How can i change task owner when i am chnaging parent ownership.
I have a object let say Case and its having 3 task which is assigned to case onwers manager.When i will chnage case onwer how can i update thta assined task to current case owners manger.
This is much possible with the new Processes in Salesforce.
Go to Setup | Create | Workflows & Approvals | Process Builder
Follow These setps.,
Step1:
Select Object " Case" and add the Criteria like below and save.
Step 2:
from IMMEDIATE ACTIONS you have to select update records, you should select Record Case.[Task] like below then assign the value to new owner.
hit save and activate process builder and check with your records.
hope this will help you.
Thanks
karthik