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Harsh P.Harsh P. 

Approver changed after the submit for approval

I have one que.
In approval process, approver 1 is X and approver 2 is Y. I have submited the record for approval and it is pending with the approver 1 X. After this I changed approver 2 as Z.

Then my Que is If approver 1 is approve the record then it will goes to Y or Z ?

Best Answer chosen by Harsh P.
Harsh P.Harsh P.

Thanks for your valuable time .

I have implemented,It is pending with X thats why it will goes to Z not to with Y. No matter when it is submitted.

All Answers

vineet kumarvineet kumar
Hi Harsh,

I am happy to let you know that once the approval process is activated, you cannot add or remove approval steps. Also, some approval step attributes will not be editable. 

Even if you want to edit the approver steps then you have to deactivate the old approval process and create one new approval process or you can clone the existing one and edit that one But doing that will not update any approval steps to the existing record.

Please mark this as best answer if this solves your problem.

Thanks.
Harsh P.Harsh P.
Yes. I know once we activate we cant change it . I have taken care of this and changed it .Just I want to know approval will goes to Y or Z ?
thanks 
vineet kumarvineet kumar
Harsh,

Approval will go only to Y (In your case only the old approval process will be applicable to the record, and it doesn't matter that the old approval process is active or inactive).

Thanks.
vineet kumarvineet kumar
Harsh,

Did you check that?
Harsh P.Harsh P.

Thanks for your valuable time .

I have implemented,It is pending with X thats why it will goes to Z not to with Y. No matter when it is submitted.

This was selected as the best answer
vineet kumarvineet kumar
Harsh,

It does not matter if the record is in the pending state or Approved from Approver 1 as X, the thing is that Once the record is submitted to Approval then the record will follow only the old approval process, no matter if it is active or inactive.

So even if the record is in pending from Approver 1 as X, After X Approval, it will go to Only Y.

Please mark as Best Answer If it helps you.

Thanks.
Harsh P.Harsh P.
I have check Practicaly And also test in Production. It's going with the Z . For your clearification please try same scenario in developer org .
Thanks.
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