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prathibha krprathibha kr 

how to auto populate to address field of activity email in case

Hi,
I want to auto populate TO address field of activity email in case object.
Can any one suggest any solutions for the same.
Khan AnasKhan Anas (Salesforce Developers) 
Hi Prathibha,

Greetings to you!

You can set the Predefined Field Values for the Email Case Action. Please refer to the below release note which might help you further with the above requirement.

https://releasenotes.docs.salesforce.com/en-us/winter18/release-notes/rn_cases_predefined_ids.htm

Please refer to below link also:
https://success.salesforce.com/answers?id=9063A000000e9ogQAA

I hope it helps you.

Kindly let me know if it helps you and close your query by marking it as solved so that it can help others in the future. It will help to keep this community clean.

Thanks and Regards,
Khan Anas