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Neil Hatch 9 Process not triggering from auto update
Hi,
I have two picklist fields on a custom object that if either pick val is changed will trigger a process (results in apex class being ran). These fields are status related and can be updated via other processes and flows. However, should either field be changed via a system update (process or flow) the process resulting in apex is not triggered!! If I go into the record and manually change either field the apex process will fire correctly.
I've seen restrictions on formular fields not triggering, but can find no other reason a process shouldn't be executed.
Any ideas of what I can check?
I have two picklist fields on a custom object that if either pick val is changed will trigger a process (results in apex class being ran). These fields are status related and can be updated via other processes and flows. However, should either field be changed via a system update (process or flow) the process resulting in apex is not triggered!! If I go into the record and manually change either field the apex process will fire correctly.
I've seen restrictions on formular fields not triggering, but can find no other reason a process shouldn't be executed.
Any ideas of what I can check?