+ Start a Discussion
Neil Hatch 9Neil Hatch 9 

Process not triggering from auto update


I have two picklist fields on a custom object that if either pick val is changed will trigger a process (results in apex class being ran). These fields are status related and can be updated via other processes and flows. However, should either field be changed via a system update (process or flow) the process resulting in apex is not triggered!! If I go into the record and manually change either field the apex process will fire correctly. 

I've seen restrictions on formular fields not triggering, but can find no other reason a process shouldn't be executed.

Any ideas of what I can check?