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Subhodeep Dey 2Subhodeep Dey 2 

community users max limit in a community

Hi,

I have a query related to the community user count.

I want to perchace a salesforce org. In whcih I'll create a custom community with my own design and functionality. 

So my question is that,

Which Salesforce licence will be better for this and what will be the cost. Also, what will be the maximum number of community users we can create.

 

 

Khan AnasKhan Anas (Salesforce Developers) 
Hi Subhodeep,

Greetings to you!

Salesforce has five Communities licenses for external users: Customer Community, Customer Community Plus, Partner Community, Lightning External Apps, and Lightning External Apps Plus.

COMMUNITY LICENSE TYPE: Partner, Lightning External Apps Plus, or Customer Community Plus
NUMBER OF USERS PER ORG: 2 million

COMMUNITY LICENSE TYPE: Customer Community or Lightning External Apps
NUMBER OF USERS PER ORG: 10 million


To avoid deployment problems and any degradation in service quality, Salesforce recommends that the number of users in your org not exceed the limits listed above. If your growing community needs more users, contact your Salesforce account representative to understand how the product can scale to meet your demands.

Please refer to the below online help page which shows which features are available to users with each license.

https://help.salesforce.com/articleView?id=users_license_types_communities.htm&type=5

Limitations: https://help.salesforce.com/articleView?id=networks_licenses_limitations.htm&type=5

Pricing: https://www.salesforce.com/ap/products/community-cloud/pricing/

Note: You can talk to Salesforce representative to get pricing information.

I hope it helps you.

Kindly let me know if it helps you and close your query by marking it as solved so that it can help others in the future. It will help to keep this community clean.

Thanks and Regards,
Khan Anas
Subhodeep Dey 2Subhodeep Dey 2
Thanks for sharing the information Mr. Khan