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DesaiDesai 

Button in Community

Hi,
we need  a cusotm button on Community which should create a case. I tried creating a quick action on case but thats not visible on community.

Regards,
Desai
Khan AnasKhan Anas (Salesforce Developers) 
Hi Desai,

Greetings to you!

According to Salesforce doc (https://help.salesforce.com/articleView?id=actions_in_lex.htm&type=5): 

Actions on user profiles, cases, and work orders can appear in a different way than on other records.
Actions on the user profile page come from the Quick Actions in the Salesforce Classic Publisher section of the global publisher layout. Only standard Chatter actions appear on the user profile page, regardless of which actions are assigned to the User Page Layout or the global publisher layout.
When feed tracking is enabled for cases or work orders, the page-level action menu on those records contains only custom buttons and supported standard buttons. Quick actions appear on the Chatter tab.

So, quick action would not appear at the top of page layout or Highlight Panel if feed tracking is enabled.

Please refer to below link also:

https://help.salesforce.com/articleView?id=000240931&language=en_US&type=1

I hope it helps you.

Kindly let me know if it helps you and close your query by marking it as solved so that it can help others in the future. It will help to keep this community clean.

Thanks and Regards,
Khan Anas