function readOnly(count){ }
Sign Up ›
Starting November 20, the site will be set to read-only. On December 4, 2023,
forum discussions will move to the Trailblazer Community.
Learn More

Browse by Topic
ShowAll Questionssorted byDate Posted
+ Start a Discussion
Bryan GarciaBryan Garcia 

Remove a My Domain name

Hello,

I am contacting support to deactivate the My Domain name from the developer edition org. I am only using it to complete the trailhead required to obtain the security superbadge and would like it reverted back to its original state.

- Original domain name: https://na91.lightning.force.com/lightning/setup/OrgDomain/home (https://na91.lightning.force.com/lightning/setup/OrgDomain/home" style="color:blue; text-decoration:underline)

- New domain name: https://trailhead-2019-06-21-dev-ed.lightning.force.com/lightning/setup/DomainNames/home (https://trailhead-2019-06-21-dev-ed.lightning.force.com/lightning/setup/DomainNames/home" style="color:blue; text-decoration:underline)

Thank you so much.

Additional Info:
- Case #00079024 (Trailhead Support):

"Thanks for getting in touch with the Trailhead support team.


We don't have access to deactivate My domain in the org. Please log a case with Salesforce.com support team from Help and Training portal or create a new developer org and complete this challenge. Please let me know if you have any questions or concerns."
 

- Salesforce.com Support:
"Erica B (2019/06/24 @8:08 AM CDT):
Appreciate you sharing that. Here is tech support's number.  (866) 614-7375.
This will allow you to log a case per the trailhead's team recommendation."

- Salesforce Standard Support Technician (866-614-7375) (2019/06/24 @8:11 AM CDT):
"Thank you for calling us. In order to get help to resolve your issue, you will need to go to developers.com and select forum."

ApuroopApuroop
Is this a Trailhead Playground or a Developer edition org? Post the link to the challenge, if you don't mind?
Bryan GarciaBryan Garcia
Hello Apuroop Naldu!

The request is for deactivating a My Domain name from a Developer Edition org.

Here is the Trailhead:
https://trailhead.salesforce.com/content/learn/modules/identity_login/identity_login_my_domain
ApuroopApuroop
Once the My Domain is enabled, we can not disable it. You can contact the support but it's just a trailhead and a developer edition.

You might already know this but just in case..

Navigate to the bottom of the trailhead - to the challenge >
Click the drop-down box of the trailhead playgrounds and find 'Manage my hands-on org' >
Select the developer org and delete. Create a new one and start over.

This would save you a ton of time. :)
Bryan GarciaBryan Garcia
Hello Apuroop Naldu!

Here are the instructions followed:
Navigate to the bottom of the trailhead - to the challenge >
Click the drop-down box of the trailhead playgrounds and find 'Manage my hands-on org' >
Select the developer org and delete. Create a new one and start over.

Here is a screenshot of the dropdown of all orgs from the Trailhead page:
Launch dropdown from Trailhead page for all hands-on orgs

Here is a screenshot of the hands-on orgs:
Manage my hands-on orgs

Unfortunately, there is no Developer org in the list - only Playgrounds. I cannot select the developer org and delete it.

What else can be done here?
ApuroopApuroop
Create a new developer org here: https://developer.salesforce.com/signup

From the drop-down, choose Log into a Developer Edition. Use the latest org. This should get the challenge completed.

It's strange it doesn't show the dev org. Try logging out and log back in.

Mine works fine:
User-added image