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Gunnam Ram Ability to the employee user to edit the records created by manager
The OWD for the Case object is private and i have created a criteria based sharing rule to extent access to READ/WRITE for some role. Creating a sharing rule by record owner does not meet my requirement.
The sharing rule works great for the records created by the employees. Other employees can see them and edit them. But when the manager creates a record, the employees can access the record but unable to edit the record. I NEED THE ABILITY TO MAKE EMPLOYEE EDIT THE RECORD CREATED BY MANAGER.
Please advise.
The sharing rule works great for the records created by the employees. Other employees can see them and edit them. But when the manager creates a record, the employees can access the record but unable to edit the record. I NEED THE ABILITY TO MAKE EMPLOYEE EDIT THE RECORD CREATED BY MANAGER.
Please advise.