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Tom Coffey 4
Lightning Record Page activation for Phone causing Managed Package install to fail
I‘ve created a managed package that includes objects with Lightning Record Pages (LRP).
When I attempt to install the managed package in a test environment, I get the error “Small is not a supported form factor" which causes my install to fail.
I’ve traced this error back to the LRP activation.
If I activate a LRP as an Org Default I’m given the option to make it the default for Desktop, Phone, or Desktop and Phone.
I chose Desktop and Phone because why wouldn’t I want users to have a good mobile experience.
But the Phone / mobile option caused the error. I verified this by changing the activation to Desktop only and the install worked.
Interestingly, if I go down the “App, Record Type, and Profile” activation path (some of my objects have different record types with different LRPs) I don’t get an option to choose Phone. Desktop is the only option.
So, is there a way to activate LRPs for Phone without causing errors?
If not, any idea why Salesforce give the option of assigning an LRP as the Phone view?
When I attempt to install the managed package in a test environment, I get the error “Small is not a supported form factor" which causes my install to fail.
I’ve traced this error back to the LRP activation.
If I activate a LRP as an Org Default I’m given the option to make it the default for Desktop, Phone, or Desktop and Phone.
I chose Desktop and Phone because why wouldn’t I want users to have a good mobile experience.
But the Phone / mobile option caused the error. I verified this by changing the activation to Desktop only and the install worked.
Interestingly, if I go down the “App, Record Type, and Profile” activation path (some of my objects have different record types with different LRPs) I don’t get an option to choose Phone. Desktop is the only option.
So, is there a way to activate LRPs for Phone without causing errors?
If not, any idea why Salesforce give the option of assigning an LRP as the Phone view?
I think there is no permission error, check your data presentation in phone view.